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  • Account Information Account Information
  • Mobile Devices Mobile Devices
  • Existing Accounts Existing Accounts
  • Invitations Invitations
  • Virtual Events Virtual Events

Account Information

  • How do I create a Poply account?
  • How do I verify my email?
  • I signed up for an account with Poply, but I never received the verification email to confirm my account. What happened?
  • When will I be emailed?
  • Is Poply free?
  • How can I report or get help with a problem?

Mobile Devices

  • Does Poply work on iPhones?
  • Does Poply work on iPads?
  • Does Poply work on Android phones?
  • Will my existing account work on the apps?
  • Will my invitations be visible both on the app and the website?

Existing Accounts

  • How do I change my email address?
  • How do I change my password?
  • How do I change my registered name?
  • I have lost my password. What can I do?
  • How do I cancel my Poply account?

Invitations

  • How do I create an invitation to an event?
  • How do I RSVP to an invitation?
  • How do I add custom photos to my invitation?
  • I would like to customize an invitation but don't have photos. What can I do?

Virtual Events

  • Does Poply support virtual events?
  • How can I keep a map from appearing on my invitation when I am hosting a virtual event?

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