- Account Information Account Information
- Existing Accounts Existing Accounts
- Invitations Invitations
- Poply Premium Poply Premium
- Adding Photos/Videos to Invitations Adding Photos/Videos to Invitations
- Mobile Devices Mobile Devices
- Virtual Events Virtual Events
- Contacts Contacts
- RSVP and Guest Management RSVP and Guest Management
Account Information
Existing Accounts
Invitations
- How do I create an invitation to an event?
- Can I send invitations using text messages?
- Help with Poply SMS/Text Messages
- How do I RSVP to an invitation?
- Do I need to download the app to view a Poply invitation? What about to RSVP?
- How do I message my guests about my event?
Poply Premium
- How much does a Poply Premium invitation cost?
- What is included with a Premium invitation? How is a Premium invitation different from a free invitation?
- Do guests pay to use Poply or Poply Premium?
- Do children without email or phone numbers count as part of my 15 free guest invitations?
- Check Out Issues
- Refunds
Adding Photos/Videos to Invitations
- Can I include music or other sounds with my video customizations?
- How do I add custom photos to my invitation?
- How do I add custom videos to my invitation?
- I would like to customize an invitation but don't have photos. What can I do?
- Do you have videos I can use to customize my invitation?
- Is there a minimum or maximum size when I am customizing with my own photo?
Mobile Devices
Virtual Events
Contacts
RSVP and Guest Management
- How do I RSVP to an event?
- How can I see who I sent invitations to?
- How can I see if a guest received or opened my invitation?
- I'd like to send invitations to guests without entering their contact information into Poply. Can I do that?
- Can I track who received a My Link invitation?
- Can a host set or change a guest's RSVP response?